Getting Help

Contact the FEAS-IT Team

Chat

You can start a live chat session with our Support group by clicking the chat bubble in the bottom right corner of this page, or by clicking here

Email

It's as easy as sending an email to help@engineering.queensu.ca to report an issue and request help.

Web

You can initiate a service request or report an issue or browse our self-help section at ServiceDesk

Phone

On Campus Extension: x32442
Off Campus Number: (613)-533-2442

Disk

The QuickSupport tool can be downloaded to your computer to allow one-time remote support from one of our technicians.

Visit

The pIT - Jackson Hall 011
35 Fifth Field Company Lane
Kingston, ON
K7L 3N6